Azbookmakers Terms & Conditions – Plain and Simple

Azbookmakers (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service operating under a Curaçao eGaming licence. These Terms & Conditions apply to all users who access the Platform through the azbookmakers website, mobile app, or any other channel.

These terms have been written in plain, straightforward English so that anyone can easily understand them. We've made every effort to present each point clearly, without the complexity of legal jargon. If you still have questions about anything, our support team is always ready to help.

These terms are published in Bengali; however, in the event of any interpretive discrepancy, the English version shall be considered final. azbookmakers reserves the right to amend these terms at any time. Registered users will be notified by email of any changes.

To open an account at azbookmakers, you must meet the following requirements. These are non-negotiable — they exist to protect everyone, especially younger users.

• Age: You must be at least 18 years of age at the time of registration. A national ID card or passport may be required for age verification.
• One Account Policy: Each person may operate only one account. If multiple accounts are found, all of them will be closed and balances may be forfeited.
• Accurate Information: All information provided during registration must be accurate and up to date. Providing false information may result in your account being closed at any time.
• Self-Exclusion: If a self-exclusion is already active on your account, opening a new account will not be permitted.

After registration is complete, azbookmakers may request identity verification (KYC) at any time. Withdrawals may be restricted until this verification process is successfully completed.

Keeping your account secure is your responsibility. Never share your password with anyone — and note that no azbookmakers employee will ever ask for it. If someone does ask for your password, it is without doubt a fraud attempt.

If you notice any unusual activity on your account or suspect that someone else has gained access, contact our support team immediately. Action will be taken promptly.

• Transferring or selling your account is strictly prohibited.
• Logging into multiple accounts simultaneously from a single device is not permitted.
• Using bots or automated software to place bets is strictly prohibited.
• An inactive account fee may apply if there has been no activity on the account for an extended period.

Before placing a bet on azbookmakers, please keep the following rules in mind. They apply equally to all users. Violations may result in bets being voided and, in certain cases, account suspension.

• Minimum bet: The minimum bet in most markets is ৳10. This may vary in certain special markets.
• Maximum bet: Maximum bet limits vary by sport and market, and may change before a match begins.
• Bet Acceptance Time: Live betting remains open after an event begins, but betting will close at certain points during the event.
• Odds changes: If the odds change before your bet is confirmed, you will be given the option to accept the new odds or cancel your bet.
• Event Cancellation: If an event is cancelled or left incomplete, the outcome of the bet will be determined in accordance with azbookmakers' established policy.

Azbookmakers reserves the right to void any bet suspected of involvement in match-fixing or any other unlawful activity. The relevant authorities may also be notified in such cases.

At azbookmakers, deposits and withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. Full details on payment processing payments page available.

• Minimum deposit: ৳50. Deposits are credited to your account instantly.
• Minimum Withdrawal: ৳200. Mobile banking transfers take 5–30 minutes; bank transfers take 1–3 business days.
• KYC Verification: Identity verification is mandatory for withdrawals exceeding ৳25,000.
• Same Method: Where possible, please use the same payment method for both deposits and withdrawals.
• Transaction Fees: azbookmakers does not charge any transaction fees, though your bank or mobile operator may apply their own charges.

Azbookmakers regularly offers a variety of bonuses. Each bonus comes with its own terms, which are published alongside the offer. General bonus terms are outlined below:

• Wagering Requirement: Bonus funds typically carry a wagering requirement of 5x to 30x before they can be withdrawn. The specific requirement is stated in each individual offer.
• Validity: Bonuses must generally be used within 7–30 days.
• Eligible games: Not all games are eligible for bonus use. Some games do not count toward bonus wagering requirements, or count at a reduced rate.
• Bonus Abuse: Creating multiple accounts to exploit the bonus system will result in the forfeiture of all bonuses and winnings.

Full terms and conditions for the referral bonus and friend invite rewards On the Voucher page available. azbookmakers reserves the right to modify or cancel any promotional offer at any time.

At azbookmakers, responsible gaming isn't just a policy — it's our commitment. We believe entertainment should be enjoyable, not stressful.

Every account comes with the following benefits at no charge:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: If your losses exceed the set limit, your account will be temporarily suspended automatically.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Option to permanently close your account.
• Reality Check: Periodic reminders are sent to let you know how long you've been playing.

To learn more about responsible gaming, visit our Responsible Gaming page here.

Protecting your personal information is one of our top priorities. azbookmakers will never sell your data to third parties.

What data we collect, how it is used, and what rights you have — all the details are in our Privacy Policy page, which forms an integral part of these Terms & Conditions.

• Your information is used solely for service delivery, security purposes, and compliance with legal obligations.
• All data is secured with 256-bit SSL encryption.
• You may request the deletion of your data at any time.

If you have a complaint or dispute, please first support@azbookmakers.betor reach us via live chat. Our team will provide an initial response within 48 hours.

If you are not satisfied with our support team's decision, you may file a complaint with the Curaçao eGaming authority. azbookmakers will cooperate fully throughout the process.

Azbookmakers reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, registered users will be notified by email at least 14 days in advance.

Continued use of the platform after changes are published will be taken as your acceptance of the updated terms. If you do not agree, you may close your account and withdraw any available balance.

• These Terms & Conditions are governed by and construed in accordance with the laws of Curaçao.
• For any legal disputes, the jurisdiction of the Curaçao courts is recognized.
• If any part of this document is deemed invalid, the remaining sections shall continue to be in full effect.